YOUR PRIVACY MATTERS
Security & Privacy
At C&L Ward, the trust you place in us — whether we’re improving your home or handling your contact information — is something we take seriously. Here’s a plain-language summary of how we protect your data and respect your privacy.
Secure Website
This site uses SSL encryption to protect data in transit.
We Don't Sell Data
Your personal information is never sold to third parties.
SMS Opt-Out Anytime
Reply STOP to any text to unsubscribe instantly.
Contact Us Directly
Questions? Reach our team at info@goclward.com
What Information We Collect
When you request a quote, contact us, or interact with our website, we may collect information that helps us serve you — including your name, phone number, email address, mailing address, and details about your home improvement project.
We also collect technical information automatically — such as your IP address, browser type, pages visited, and how you found our site — through cookies and analytics tools. This helps us improve your experience on GoC&LWard.com.
Your consent is not required to browse our website. Information is only actively collected when you choose to submit a form, call us, or opt into communications.
How We Use Your Information
We use the information you share with us to:
- Respond to your quote requests and project inquiries
- Schedule consultations and follow up on your project
- Send you relevant updates about our products, promotions, and services
- Fulfill legal and compliance obligations
- Improve our website and communications based on how you use them
We do not use your information for purposes unrelated to our home improvement services without your knowledge and consent.
Text Messages & SMS Program
C&L Ward may send you text messages if you have opted in through one of our website forms. Our SMS program complies with the Telephone Consumer Protection Act (TCPA) and 2024 FCC guidelines, which require explicit one-to-one consent — meaning your consent applies only to C&L Ward and is never shared with other companies.
To Opt Out
Reply STOP to any text from us. You’ll receive no further messages.
Need Help?
Reply HELP for instructions, or contact us at info@goclward.com.
Message Frequency
Varies. No more than 5 unanswered messages per day. Msg & data rates may apply.
Your consent to receive SMS messages is never a condition of any purchase or service.
Cookies & Tracking Technologies
GoC&LWard.com uses cookies — small files stored in your browser — to remember your preferences, understand how visitors use our site, and serve relevant ads. We also use third-party tracking tools, including the Facebook Pixel and Google Analytics, which may collect browsing data both on our site and elsewhere on the internet.
You can manage or disable cookies through your browser settings at any time. You may also opt out of interest-based advertising from third parties at: aboutads.info/choices.
Third Parties & Data Sharing
C&L Ward does not sell your personal information. We may share your data with trusted service providers who assist us in operating our website, running our business, or communicating with you — but only to the extent necessary to fulfill those services, and only under agreements that protect your information.
When you interact with our site through third-party platforms — such as Facebook, Google, or other social media — those platforms may collect information subject to their own privacy policies. C&L Ward is not responsible for the privacy practices of those third-party sites.
We will never share your information with unaffiliated third parties for their own marketing without your explicit consent.
Your Privacy Rights
You have the right to know what personal information C&L Ward holds about you, request corrections, ask us to stop using it, or request deletion — subject to applicable law. To exercise any of these rights, simply contact us:
Michigan residents and others may have additional rights under state law. Please review our full Privacy Policy for complete details.
How We Protect Your Data
GoC&LWard.com is secured with SSL (Secure Socket Layer) encryption, which protects data transmitted between your browser and our servers. Look for the padlock icon in your browser’s address bar as confirmation.
We maintain records of when and how consent was given for any communications, and we keep those records in compliance with TCPA and FCC requirements.
While no system is completely immune to risk, we take reasonable and appropriate precautions to safeguard your personal information against unauthorized access, misuse, or disclosure.
Frequently Asked Questions
Does C&L Ward sell my personal information?
No. C&L Ward does not sell your personal information to third parties for their own marketing purposes. Information you share with us is used only to communicate about our home improvement services and to fulfill requests you make.
How do I opt out of SMS messages from C&L Ward?
You can opt out at any time by replying STOP to any text message from C&L Ward. You may also email info@goclward.com or call (810) 653-3719 to request removal. Message and data rates may apply.
What personal information does C&L Ward collect?
We may collect your name, phone number, mailing address, email address, and details about your home improvement project when you request a quote or contact us. We also collect website usage data through cookies and analytics tools.
Does C&L Ward use cookies on its website?
Yes. GoC&LWard.com uses cookies and similar tracking technologies — including those from third parties like Facebook — to improve your browsing experience, measure site performance, and serve relevant advertising. You can manage cookie preferences through your browser settings.
Is my information shared with third parties?
C&L Ward does not share your personal information with unaffiliated third parties for their marketing without your explicit consent. We may use trusted service providers to help deliver our services, and those providers are required to protect your information.
STILL HAVE QUESTIONS?
We're here to help.
Our team is available Mon–Fri 8am–7pm and Sat 9am–1pm.
This page is a plain-language summary of C&L Ward’s data practices. For complete legal terms, please review our Privacy Policy and Terms of Use. Last updated: July 2025.